Attorney Murdo Smith
Attorney Smith has over twenty years of experience in real estate law. As a partner in his former law firm, Attorney Smith was responsible for the residential and commercial real estate department, which closed between seventy and one hundred loans a month in Connecticut and Massachusetts.
Attorney Smith then sold his practice and accepted a position as VP of Settlement Services for Emax Financial Group. In said capacity, Attorney Smith was responsible for all aspects of the business plan including: creation of the department, organization, staffing, work-flows, licensing and customer development. While there, Attorney Smith grew the division from a concept to a multi-state settlement services company closing over 500 loans a month. Attorney Smith is now of counsel to Greene Law PC in Farmington, CT and continues to focus exclusively on Real Estate Law
Of the above experience, the most critical lesson learned is the understanding and value of the trust required of the client referring business. Maintaining a close relationship, understanding the lender’s work-flow, working with them (often offering solutions to improve efficiency and timelines), and tailoring the closing work-flow to make the process as efficient as possible is key to distinguishing the borrower’s experience and ultimately grow the reputation and good will of the lender. In addition to working with the lender, it is also important to note that the attorney is, in most cases, the last interaction the borrower has with respect to the transaction. As such, the attorney is in a unique position to make a final impression which puts all persons in the process in the best light possible.
Note from Attorney Murdo Smith~
As an example of my attention to the above, one unique benefit I offer to refinancing borrowers is to close at any time and place which is most convenient for them. This has been very well received and a distinguishing value add for loan officers to promote. Again, our focus is to work closely with the lender to put processes in place which makes the closing go as smoothly as possible and to do whatever is possible to make the experience for the borrower as enjoyable as possible.