School Policies

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WELCOME & INTRODUCTION

The New Haven Middlesex Real Estate School offers real estate courses for the purpose of qualifying students for real estate and/or appraisal licensing. The School also offers continuing education courses for the renewal of real estate licenses.

The New Haven Middlesex Real Estate School courses meet the minimum requirements as set forth by the CT Real Estate Commission. For more information on real estate and/or appraisal licensing requirements visit the Department of Consumer Protection website: www.ct.gov/dcp

Our goal is to help you succeed in your Real Estate career by presenting and expecting professional standards in learning and personal behavior. You will maximize your school experience with your full participation and cooperation in the classroom.

Our ability to offer classes, order textbooks, and to pay our instructors is based on enrollment.

As a new or prospective student, please take a few moments to review the following school policies and procedures. If you have any questions, please contact the School office: 203-234-7700.

SCHOOL POLICIES & PROCEDURES

REGISTRATION & PAYMENT

Registration forms for Continuing Education and Pre-Licensing classes can be downloaded from the EDUCATION page of our website www.nhmrealtors.com.

Additional registration forms are also available in the NHMR lobby. Please print clearly when submitting the completed form via:

FAX: 203-234-3980

MAIL:  New Haven Middlesex Real Estate School
127 Washington Avenue, West Bldg. LL
North Haven, CT 06473

(Be sure to allow a minimum of 1 week for your registration/payment to arrive by mail.)

DROP OFF: NHMR/New Haven Middlesex RE School (see address above), Monday-Friday, 8:30am – 4:30pm

  • The School accepts cash, check, MasterCard, Visa, American Express and Discover.
  • Payment in FULL is required by the specified registration deadline.
  • Walk-Ins are allowed, space permitted and a $10.00 walk-in fee will be charged
  • There will be a $25.00 charge for any check returned by the bank for insufficient funds or for any declined credit card charge.
  • Your payment, whether by credit card or check, will not be processed until class minimum enrollment is met.

LATE REGISTRATIONS

Continuing Education (CE): Students who have not registered/paid by noon of the business day prior to a CE class will incur a $10.00 late fee. CE certificates for those students who register late may not be ready by the end of the scheduled class. Completed certificates will be e-mailed to the address on your registration form.

Pre-Licensing Education (PL): Students must register by the posted registration date. Late registrations for PL classes will incur a $25.00 late fee.

Only cash or credit card payment will be accepted for late registrations.

 

BOOKS:

  • There are NO REFUNDS on books.
  • There are no refunds on special orders for books.

 

ATTENDANCE & PUNCTUALITY

ATTENDANCE: Students are expected to be present in the classroom during the entire class session to receive credit for the required course hours.  Students may NOT leave the classroom to make phone calls or to conduct other business unless there is a break.  Students will only receive credit for time they are actually in class.

PUNCTUALITY:  Late arrivals are disruptive to the class and impact your course hour requirement.  All students are expected to arrive ON TIME, i.e., if the class starts at 6:00 pm, be in the classroom at 6:00 pm, not 6:10 pm.

  • Continuing Education classes: Individual late arrivals or early departures will be noted and documented by the instructor. Students who miss more than 10 minutes of a Continuing Education class whether due to late arrival or early departure will not receive a certificate for the class. Payment for the class will neither be refunded nor will it be transferable to another session. (No exceptions.) Continuing Education Course completion certificates will only be awarded to those students who have successfully met the class time requirement.
  • Pre-Licensing classes: Individual late arrivals or early departures will be noted and documented by the instructor. Late arrivals or early departures that exceed 15 minutes will be deducted in ½ hour increments from your overall hours.
  • Principles & Practices Course Requirements: The CT DCP requires applicants for a real estate sales license to:
    • Attend at least 60 hours of classroom instruction before they can take the final exam.
    • Pass a final exam with a score of at least 70%.

Our P&P course offers a total of 66 hours of classroom instruction, therefore a student is allowed to miss a maximum of 1 session (3 hours) and still fulfill the minimum hours required for course credit. Students are not allowed to take the final exam until the 60 hours of mandatory classroom time is met.

STUDYING

Success in Life and in Learning requires discipline.  Your success in the classroom will be impacted by your personal study habits.  Principles and Practice is a foundation course that requires the student to read all of the text assignments and to consistently review the class notes and handouts.  Successful course outcomes require not only your active participation in class but an additional investment in time outside of class to review and prepare for the next session.  The course final exam and the State exam are difficult.  Developing an organized and disciplined approach to your studies is essential in preparing for the continuing educational and professional requirements of a career in real estate.

CANCELLED CLASSES

The School reserves the right to cancel classes if minimum enrollments are not met. Course enrollment fees will not be refunded unless the New Haven Middlesex Real Estate School has cancelled a course. CE and pre-licensing classes will be rescheduled and/or extended as needed.

  • For day classes call 203-234-7700 first to check class status. (As a rule: a judgment decision will be made and students will be notified as soon as possible, due to inclement weather our classes will usually be cancelled).
  • For Evening classes Pre-Licensing students should contact their instructor(s) first.
  • If class has not been cancelled, the regular attendance policy will apply.
  • Please use your judgment as to whether to proceed. Please drive with caution and allow yourself plenty of time.

ILLNESS

Continuing Education (CE):  If you are ill and unable to attend a CE class that you registered for, you must contact the school prior to the class start time. A student may reschedule provided the School is notified prior to the start of class. Notification may be made by calling 203-234-7700. A $10.00 transfer fee will apply.

 

PRE-LICENSING CLASSES FINAL EXAM GRADES

  • All final exam grades are subject to a final review by education department staff.

 

MAKE-UP EXAMS

If a student is absent for the final exam, he/she must take the final exam within 30 days of the end date of the course.  The student must contact the school about their inability to take the final exam prior to or on the last day of class. Students who fail to communicate their intention to take the exam within the required 30 days will be considered to have dropped out of the class. (See WITHDRAWALS, TRANSFERS & DROP OUTS information section below).

If a student fails the final exam (Score below 70%), he/she may take up to three make-up exams within 90 days of the end date of the course. Instructors are not permitted to give make-up exams. Students are responsible for scheduling their make up exams during regular office hours (Monday – Friday, 8:30am-4:30pm).

Students who fail the three make-up exams will not be allowed to take another final exam without retaking the course.

REPEATING A PRE-LICENSING COURSE

A discount of 50% off of the current tuition is offered to students who have successfully completed a course at the New Haven Middlesex Real Estate School and wish to retake the entire course as a refresher.

Students who have completed a course but failed the final exam and the three make-up attempts can repeat the class within three months of the original course end date at no charge, after 3 months at a 50% tuition discount.

Full tuition will be charged for repeating a class after the one year course end date.

AUDITING A PRE-LICENSING COURSE

Individuals interested in auditing a particular topical session may do so at no charge per 3 hour session. Arrangements to audit a topic must be made in advance with the Education Director. Walk-Ins are not allowed.

Auditing students must abide by all school policies.

WITHDRAWALS, TRANSFERS, & DROP OUTS

Our ability to offer classes is based on enrollment.

Continuing Education:

  • There are NO REFUNDS for confirmed classes.
  • Withdrawal requests received before Noon (12:00 pm) on the last business day prior to a confirmed scheduled CE class will be charged a $10.00 administrative transfer fee.
  • There are NO refunds or transfer credits for requests received after the deadline.
  • Transfers are for the current CE cycle only.

Pre-Licensing:

All requests to withdraw or transfer from a pre-licensing course must be submitted to the School in writing (e-mail or faxes are acceptable); verbal requests will not be accepted. If a student fails to notify the School of his/her decision to withdraw or transfer, the student will be considered a drop-out and will NOT be entitled to cancellation refunds, rescheduling, etc.

  • Withdrawal requests received before Noon (12:00 pm) on the last business day prior to the start of the first class session, will receive a tuition refund less a $50.00 administrative fee.
  • Withdrawal requests received prior to the third session will receive a tuition refund less a $75.00 administrative fee.
  • NO REFUNDS will be made after the start of the third class session.
  • Transfer requests will be charged a $25.00 administrative fee.
  • Students who have notified the school in writing of their intent to transfer will be allowed a maximum of two transfers within 12 months of their original class start date.
  • The school reserves the right to expel any students who continue to miss excessive numbers of classes after their transfer.

 

REPLACEMENT CERTIFICATES

  • Continuing Education (CE) certificates should be kept for 3 years in the event of a CT DCP audit.
  • There is a $10.00 fee for each CE replacement certificate.
  • There is a $25.00 fee for each Pre-Licensing replacement certificate.

No certificates will be released until payment in full is completed. 
Please submit your specific replacement certificate request(s) via e-mail to:  pat@nhmrealtors.com
(Please include:  your name as you would like it to appear on the replacement Certificate, Course topic and completion dates).

When your certificate is ready to be picked up we will contact you.
*Please note that we can only replace certificates for courses completed at the New Haven Middlesex Real Estate School.

EXPULSION

The instructor, or any School staff member, may ask a student to leave a class if the student is inattentive, disruptive, or violates the class rules or School policies. Other than for use of cell phones, pagers, etc., the student will receive one verbal warning. In any matter regarding conduct of a student during a class session, the instructor’s decision shall be final. Expelled students will forfeit any and all tuition and book fees.

PRIVACY

Student information is confidential.  No student addresses, telephone numbers and/or grades will be given out without the student’s written permission.

ADDITIONAL INFORMATION

Real Estate Sales and/or Broker Pre- Licensing Requirements:
For questions on obtaining and maintaining a CT Salesperson/ Broker license, contact the CT Dept of Consumer Protection, Real Estate Unit at 1-860-713-6150 or real.estate@ct.gov , or visit www.ct.gov/dcp .

Real Estate Appraiser Pre-Licensing Requirements:
For questions on obtaining and maintaining a CT Appraiser license(s), contact the CT Dept of Consumer Protection, Appraisal Commission in the  Real Estate Unit at 1-860-713-6150 or e-mail real.estate@ct.gov or visit www.ct.gov/dcp.

For more information on Appraiser education requirements visit: www.appraisalfoundation.org

Pre- Licensing Exams:
All CT Real Estate Pre-licensing exams are administered through PSI Exams. Detailed candidate information and registration forms on the state exam and licensing process can be downloaded at: http://candidate.psiexams.com or by phone 1-800-733-9267.

 

CLASSROOM ETIQUETTE

SMOKING

  • There is a “No Smoking” policy in the classroom, lobby, and rest room areas of the school. Students wishing to smoke must leave the building.
  • Under no circumstances may a student leave a class to smoke.
  • Students may smoke outside the building only during scheduled classroom breaks.

FOOD

  • Food and drink may be permitted in the classroom at the discretion of the instructor.
  • Students are responsible for cleaning up after themselves and placing used food or beverage containers in the trash baskets provided.
  • If the students do not clean up the instructor is required to place a ban on food and drink in the classroom.
  • No alcoholic beverages are permitted in the building.

CELL PHONES, PAGERS and LAPTOP COMPUTERS

  • Noise making devices that are distracting: such as cell phones, pagers, handheld computers, etc., should be turned off during class sessions.
  • Any device requiring earphones such as audio playback devices should also be turned off.
  • Laptops are permitted for note taking only.
  • Calculators are permitted.
  • Cell phone use other than at breaks is restricted for the comfort of other students.
  • None of these devices may be used in the lobby or rest rooms while the class is in session. Use is confined to the lobby or outside during breaks only.

The instructor or any School staff may immediately expel any student violating this policy from the course and the student would forfeit any tuition paid.

RECORDING DEVICES

Audio or video recording of any class session is prohibited.

(Reasonable accommodations and exceptions will be made for those students who fall under ADA guidelines).